Don’t Panic.
If your team is like most teams across the country, they immediately panic when the rate is higher than they initially anticipated, or if they see a rate increase on renewal. It’s okay. You are not alone, and you have already taken the first step in reading this blog.
When that panic sinks in, it is usually because they feel as if they are about to have to climb Kilimanjaro and go into reshop mode for the next hour or 3. I would say the first thing to do to lead your team through rate changes is to develop a strong plan.
Guess what? You are about to read about our suggestions for a plan over the next 5-10 minutes.
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Train your team to educate clients on the dreaded rate increase conversation
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Get 20% off our RATE INCREASE CONVERSATION Course
Start having confident conversations! -
Complete our form and grab our scripts on how to have the rate increase conversations that don’t scare clients away!
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