At CoverDesk we bring top talent from the English-Speaking Philippines to your agency:

• Agencies struggle to find talent in their communities that are willing to make insurance their career.
• For many agencies less is more, fewer bodies to manage means a better quality of life.
• Small businesses struggle with absences, turnover and more. With Cover Desk you’re covered!
• Every agency has their wish list of todo items that never get done because everyone is too busy. With carriers cutting commissions, it’s harder to create a great client experience and cover expenses.
• There are just jobs that licensed agents shouldn’t be doing since it’s unprofitable for agencies.
• What can VA’s do?:
  • ID Cards
  • Dec Page Requests
  • Cancellation Processing
  • Mortgage Changes
  • Evidence of Insurance
  • Requests for Copies of Documents
  • Policy Checking
  • File Auditing
  • Leinholder Changes
  • Claims Follow-Up
  • Data Entry for Quotes
  • Data Entry for Re-markets
  • After Hours Phone Service
  • Payments
  • Changes to Billing
  • Removing Vehicles
  • Basic Certificates
  • Audit Follow-Up
  • Telemarketing
  • Management System Clean Up