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Why Can’t Account Managers & Producers Get Along

Posted on December 10, 2021 by Alex Arellano

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Why Can’t Account Managers & Producers Get Along: The Way They Are Paid

Have you ever wondered why account managers and producers just can’t seem to get along? It’s an agency phenomenon we see across the board, and this week, we’re diving into this issue. One of the main reasons we’ve found? The way account managers and producers get paid. 

“We should be in a zero excuse environment. And the idea is you are also a team.”

Why Can’t Account Managers & Producers Get Along: 2 Different Brains

All this week we’re diving into something that everyone in our industry has known for a long time: that producers and account managers can’t get along with one another. The next reason that we’ve found is that there are really 2 different brains that run your insurance agency. 

“It’s pretty obvious that it’s two different skill sets, two different mindset, two different brains that we’re talking about here, and I think it’s super important to sit down and realize right from Jump Street that one can’t exist without the other and one is not more important than the other.”

Why Can’t Account Managers & Producers Get Along: Sales Enablement or Disablement

All this week we’re diving deep into the juicy topic of why producers and account managers can’t get along. Today’s video is about something we call insurance agency sales enablement or sales disenablement. And account managers, you should listen up for this one.

“So you have to figure out, are you a roadblock, a speed bump, you know, a boundary on selling something? Do you want to work for an agency that is growing or do you want to work for an agency that stays the same?”

Why Can’t Account Managers & Producers Get Along: Gratitude

We’re up to our last video of this week’s topic: why account managers and producers can’t seem to get along. It’s an industry fact, and yet, so often this dilemma goes unanswered. But if both account managers and producers take the time and energy to show your insurance team gratitude, everyone will start to appreciate one another, and be able to coexist peacefully.

“The two cannot coexist without one another. The two parties are vital to learning that account or to get that project done or to doing work together. The account manager is completely and utterly important as well as the producer.”

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