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Best Practices of A Multigenerational Agency

Posted on March 25, 2022 by Alex Arellano

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Best Practices of a Multigeneration Agency – Clear Roles

All this week we’re diving into an interesting topic that you’ve definitely encountered in this industry before: multigenerational insurance agencies, and how to make them work. For that to happen, you need to understand the best practices of a multigenerational agency.

Why do you need clear roles in a multigenerational insurance agency? For one thing, so everyone keeps their cool. But for another, because it’s overall better for everyone.

 

Best Practices of a Multigeneration Agency – Team Communication

Multigenerational insurance agencies can be incredible businesses, but these types of agencies also come with their specific challenges. All this week we’re diving into the best practices of a multigenerational insurance agency, and today we’re covering why clear team communication is important. 

“The main thing is have that plan and then communicate that and make the team feel most comfortable.”

 

Best Practices of a Multigeneration Agency – Sacred Cows

One of the biggest challenges of multigenerational agencies is when the generation running the agency, or the one owning it in the background, does things in their “own way.” This might mean using paper files, for example. Another common situation you might experience in a multigenerational insurance agency is something we call the Sacred Cow.

“I think for most family generational agencies, they’re trying to avoid the family feud, but unfortunately, sometimes not addressing issues actually leads to more issues.”

 

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