Do you know the top questions when acquiring an insurance agency? Are you considering acquiring […]
How Your Agency Management System Can Be Your Best Friend
Technology: it’s great when it works and totally frustrating when it stops working. For many […]
2 Scripts to Save an Insurance Cancellation
We all do our best to do a good job while serving our customers, […]
How APP Agencies Tackle Employee Buy-In
One common thing we see in insurance agencies is the struggle to obtain team buy-in […]
How to Tackle the 3 Biggest Objections to Rounding Out Accounts
Any reader who has been following us for a while knows to expect two disclaimers […]
Employee Care Series #3: What an Employee Incentive Program Might Look Like in an Insurance Agency
For most insurance agency owners, they are open to the idea of creating an employee […]
Employee Care Series #2: 3 Things Every Effective Employee Training Program Has
One of the most common questions I hear from agents is, “Should I have an […]
Employee Care Series #1: What is “Insurance Burnout” & How to Quench It
We all know that insurance is certainly not for the weak! In every job or […]
Insurance Retention Series #2: How to Measure Customer Retention in an Agency
Retention is one of the most important metrics you should be measuring in your agency. […]
Insurance Retention Series #1: 5 Tips to Improve Customer Retention
We all know that retention in an insurance agency is vital for both growth and […]
Insurance Script Showdown: 3 Scripts to Make Your Cross-Sell a “Yes!”
Every agency I have met wants to boost cross-selling, but not all front line staff […]
Welcome to the Team: Heidi!
Hi all, I’m Heidi Samuelsen and I feel so fortunate that Kelly and the rest […]
