Overview: Holley Insurance is an independent insurance agency in the Rocky Mount/Roanoke area of Virginia. […]
Delivering Commercial Insurance Policies Via Email vs. Paper Copies
It’s a new year! Time to review how to reduce agency costs, boost efficiency and […]
How to Sell Insurance to the Janitorial Industry
Niche insurance marketing is a great way to attract larger commercial accounts. The janitorial industry […]
Ask Dave: What’s the Difference Between Customer Service and Customer Experience?
Much of what we discuss with agents around the United States and Canada is focused […]
What The Ghosts of Christmas Past, Present and Future Would Teach Us About Training
My favorite Christmas story is A Christmas Carol. I’ve read the book numerous times going […]
Make Setting Personal and Professional Goals Easy
Setting goals for many people can be a challenge. We all have many things we […]
Ask Dave: How Do I Use Setting Expectations To Improve Results?
One of the things I hate to hear when I am working with a service […]
How to Encourage Auto Insurance Clients to Increase Their Coverage
When you are dealing with client’s who have home’s you can offer your advice on […]
How to Encourage Homeowners Insurance Clients to Increase Their Coverage
We all have clients that no matter how hard we try, they just don’t have […]
Ask Dave: How Do I Determine When and How To Move On From A Lead?
Neil Sedaka once said (well, sang), “Breaking up is hard to do”. While this may […]
Finding Opportunity At Every Location: Community Insurance AppX Retention Results
Overview: As an independent insurance agency, Community Insurance’s goal is to assist clients in all […]
Ask Dave: How Should I Present A Quote Over The Phone?
A couple of months ago, I wrote about generating a quote right over the phone […]
