It’s a new year! Time to review how to reduce agency costs, boost efficiency and […]
How to Sell Insurance to the Janitorial Industry
Niche insurance marketing is a great way to attract larger commercial accounts. The janitorial industry […]
Ask Dave: What’s the Difference Between Customer Service and Customer Experience?
Much of what we discuss with agents around the United States and Canada is focused […]
What The Ghosts of Christmas Past, Present and Future Would Teach Us About Training
My favorite Christmas story is A Christmas Carol. I’ve read the book numerous times going […]
Make Setting Personal and Professional Goals Easy
Setting goals for many people can be a challenge. We all have many things we […]
December 2018 Podcast: Building Incentives That Work
On this episode of The Ridiculously Amazing Insurance Podcast, Kelly and Dave discuss agency incentive […]
Ask Dave: How Do I Use Setting Expectations To Improve Results?
One of the things I hate to hear when I am working with a service […]
Ask Dave: How Do I Determine When and How To Move On From A Lead?
Neil Sedaka once said (well, sang), “Breaking up is hard to do”. While this may […]
Ask Dave: How Should I Present A Quote Over The Phone?
A couple of months ago, I wrote about generating a quote right over the phone […]
Ask Dave: What Can A Golden Hour Do To Help Control My Pipeline?
In any sales environment, creating a consistent pipeline is one of the most important and […]
A Guide for Insurance Account Managers: How to Handle Difficult Clients
The best part about insurance is that everyone needs it. The worst part about insurance […]
Ask Dave: Should I Be Making a 30 Day Follow-Up Call On New Clients?
The last couple of weeks we have talked about an onboarding process as well as […]
