Kelly Donahue-Piro, president of Agency Performance Partners, will conduct an education session for insurance professionals […]
What Great Service Emails are Made Of
Email has taken over as a mainstream method of communicating with clients. It’s convenient, quick […]
The Tale of Two Service People
We give good service is the worst phrase ever! What does that even mean? Also, […]
Leave It At the Door
Hello again everyone! I hope you all survived Thanksgiving, Black Friday and the Patriots loss […]
The Holidays Are Rough
Hello Blog world! I hope everyone had a great Thanksgiving! I’m thankful for everyone reading […]
How to Build a Killer CSR Incentive Program
Have you ever started a new initiative with your team but gotten discouraged when it […]
How To Make a Killer Referral Program (That Gets Referrals)
Are referrals in your 2016 business plan? Well they should be! Referrals are an excellent […]
Do You Need a Business Retreat?
I know I do! It’s that time of year! Accountants want to see your books, […]
Where to Find Millennials in Your Community
Hello Blog readers! As you read this you are probably getting ready for Thanksgiving and […]
Your Biggest Opportunity To Motivate Your Team Is Coming Soon!
I love this time of year. Planning incentive programs is super easy. It’s simple. Outline […]
What Do We Say to Attract Millennials?
Hello again! I hope everyone is having a great week and enjoying the foray into […]
Growing Pains Are the Best Pains You Can Have
So you may be complaining about your agency right now. Are you saying to yourself […]
