So you are recruiting. We recommend always having a phone interview first. It cuts down […]
Your Agency Needs to Record Phone Calls Today
All of the common agency frustrations can be solved by one simple fix. Get your […]
Paradiso Presents @ Travelers Claim University April 9th and 10th
Join us for a specialized workshop on how your insurance agency can develop and execute […]
OutPerform Your Biggest Competitors-Complimentary Workshop
Agency Performance Partners will be speaking at the Outperform Your Biggest Competitors Workshop in Wellesley, […]
Why I Love Good Problems
In life there are good problems and bad problems. The funny thing is that we […]
Hot, Sticky, Sweaty Leads
We all want them, we all crave them right? The people who are dying to […]
Part 4: The Perfect Phone Call-Account Round
There is one phrase I want to erase from the world… I’m too busy. I […]
How to Address a Baditude In Your Office
What is a baditude you may ask? Well it’s my made up word for Bad […]
How to Address a Baditude In Your Office
What is a baditude you may ask? Well it’s my made up word for Bad […]
Part 3: The Perfect Agency Call – Account Reviews
So let’s me just tell you I have been a customer to the same agency […]
The Only Story You Need to Tell Your Team About Being Too Busy To Account Round
Wow, that is a long blog title! But I needed to get a point across. […]
Should Your Agency Use Service Centers
Every week I get an agency who asks me, should I use a service center? […]