Insurance Agency Technology Support – What Do You Really Need With Archway Computer Systems
In this episode of the Ridiculously Amazing Insurance Agent podcast, host Kelly Donahue-Piro interviews Brad Ruben, President of Archway Computer. Brad discusses the significance of technology support and consulting for insurance agencies.
Episode Highlights:
- Brad gives an overview of the Archway Computer System’s beginnings. (2:20)
- Brad finds that rising agencies have mastered the use of technology. (6:55)
- What are the top three technological challenges that Brad sees agencies facing? (8:06)
- Brad mentions that the book Zen and the Art of Motorcycle Maintenance influenced his life significantly. (17:06)
- Brad talks about how he met his great mentor. (21:54)
- What is Brad’s advice for finding the perfect partner for an agency? (22:43)
- Brad explains why Office 365 is a must-have if you’re planning to have remote staff. (36:14)
- How much does it cost to have great IT service per user? (40:46)
- What should working with a ridiculously amazing insurance tech partner look and feel like? (46:02)
Key Quotes:
- “In order to really cover all the security gamut, you have to have all the specializations for email security, for phishing attacks for any virus for backup.” – Brad Ruben
- “I do find that the agencies that are growing, have learned to leverage technology.” – Brad Ruben
- “I always tell people that the insurance industry is a little like the mob, you can never leave.” – Brad Ruben
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