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Insurance Customer Service Training: Pick Up the Phone with Confidence

Posted on December 18, 2024 by Michelle Aguilar

**🎙️ Ridiculously Amazing Insurance Agent Podcast: “Phone Etiquette for Insurance Agents: Customer Service Training”**

In our latest episode, we’re diving into one of the *top* topics of 2024—**Phone Etiquette for Insurance Agents**! 📞✨ This episode, titled **”Pick Up the Darn Phone”**, is all about the importance of **personal connection** through phone calls in today’s fast-paced digital world.

In this podcast, you’ll learn in Insurance Customer Service Training:

– 📱 Why picking up the phone is more effective than relying solely on email or text in building strong client relationships.
– 🤝 The balance between efficiency and personal connection: how to use the phone for both sales and exceptional customer service.
– 💬 How to develop agency procedures that prioritize phone communication to ensure your team stays connected with clients.
– 🌟 The power of human interaction in a service-based industry and how it can help you build trust with clients.
– 🏆 Insights into handling sales leads while maintaining top-notch customer service that will help your agency grow.

This podcast emphasizes the need for insurance agents to embrace traditional communication methods while adapting to modern needs. It’s a must-listen for agents looking to improve client relationships, sales, and overall service quality.

🔥 Dive into our latest blog and unlock the secrets of 💡 Innovative Approaches to Insurance Agency Processes

December 2024 On Demand Team Training

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🛒 Ready to elevate your style? Explore our Ridiculously Amazing Insurance Agent Swag Store! 25% Off for holiday gifts until 12.31.24 – Code: Holiday2024 Dive into the swag

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We’re Agency Performance Partners, APP is your insurance agency’s best friend when it comes to training, strategies, brutal truth, and tough love that’ll grow your agency with hugs and high fives along the way, just like a BFF. LEARN MORE!

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