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Let’s get this out of the way – this market is crazy and your agency […]

For some people getting started on making renewal calls can be perplexing! What do we […]

There is no magic bullet or secret sauce to launching renewal review calls to boost […]

You have been tasked with boosting your agency’s insurance customer retention. You look around for […]

Here is the reality. How you launch renewal review calls with your team is just […]

Making the calls First let’s discuss voice. Use a customer service voice, NOT a mom/dad […]

Kelly Donahue-Piro will be speaking at the 2023 BIGiOK Annual Conference by Oklahoma Association of […]

 There are many customer retention strategies that can be applied when implementing a renewal […]

There are so many customer retention strategies that we can use to get to a […]

 Don’t Panic. If your team is like most teams across the country, they immediately […]

Stephen “The Diva of Insurance” Harrington-Descoteaux, of Agency Performance Partners, will be speaking at the […]

“In this market, we have to shop every one of our Renewals to keep our […]