10 Apr
You have been tasked with boosting your agency’s insurance customer retention. You look around for […]
10 Apr
Here is the reality. How you launch renewal review calls with your team is just […]
07 Apr
Making the calls First let’s discuss voice. Use a customer service voice, NOT a mom/dad […]
06 Apr
Kelly Donahue-Piro will be speaking at the 2023 BIGiOK Annual Conference by Oklahoma Association of […]
03 Apr
There are many customer retention strategies that can be applied when implementing a renewal […]
03 Apr
There are so many customer retention strategies that we can use to get to a […]
31 Mar
Don’t Panic. If your team is like most teams across the country, they immediately […]
28 Mar
Stephen “The Diva of Insurance” Harrington-Descoteaux, of Agency Performance Partners, will be speaking at the […]
27 Mar
“In this market, we have to shop every one of our Renewals to keep our […]
24 Mar
How to Handle Insurance Rate Increases To handle an insurance rate increase, we must first […]
20 Mar
As many of us have learned by now insurance rates are continuing to increase. Whether […]
20 Mar
As many of us have learned by now insurance rates are continuing to increase. Whether […]
