Setting Sales Goals and Boundaries can be overwhelming. Many agencies aren’t sure where to start. […]
[PODCASTBANTER] Customer Service Wins | Too Busy to Ensure Clients Have the Right Insurance
Customer Service Wins You’re Never TOO Busy to Anything! Agencies with the most customer service […]
[PODCAST]Empowering Your NON-Licensed Customer Service Team | Cross-Selling
Empowering your NON-Licensed Customer Service team to engage in cross-selling, referral, and review activities. Sales […]
Insurance Customer Service Representative Skills: Cross Selling, Referrals & Reviews
When you look at your team’s customer service representative skills, are you happy, or is […]
[PODCASTBANTER] Why These 10 Customer Service Tips Make a Difference | BAN 10 STATEMENTS
Why These 10 Customer Service Tips Make a Difference in an Insurance agency. Customer service […]
[PODCAST] Training Customer Service Staff in Insurance | BAN THESE 11 STATEMENTS
Training customer service staff in insurance gets the least attention. Training sales producers seems […]
[PODCASTBANTER] 12 Customer Service Philosophies | Embrace the WHY of Service
In this special edition podcast, we provide a sneak peek to our Customer Service course […]
[PODCAST] 7 Steps to a GREAT Customer Service Phone Call Experience
In this week’s blog, we present 7 steps to a great customer service phone […]