Are you struggling handling an insurance hard market? You aren’t alone! This hard market […]
[BANTER PODCAST] Change Management In A Hard Market | Lead the Team During Rate Increases
It’s ok because generally, these are people that are not in alignment with our […]
[PODCAST] Attending the Hawksoft User Group Meeting in Texas? Come to Booth 6
Attending the HUG User Group in Round Rock Texas this week? Here is why […]
Customer Retention In Insurance: How to Handle Team Pushback on Renewal Reviews
How would it affect your insurance agency if you had higher customer retention? How would […]
[PODCAST] Regroup As A Leader In A Hard Market
Communicate the vision clearly and consistently Many of us believe our team understands our vision, […]
[BANTER PODCAST] Anatomy of a Great Renewal Review Call
When you think about calling every customer once per year for an annual review you […]
Retention Strategies: Anatomy of A Great Renewal Review Call
Let’s get this out of the way – this market is crazy and your agency […]
[PODCAST] 9 Steps Meaningful Renewal Review Call
For some people getting started on making renewal calls can be perplexing! What do we […]
[BANTER PODCAST] Two Agencies Share Renewal Review Success
There is no magic bullet or secret sauce to launching renewal review calls to boost […]
Customer Retention: Launching Renewal Review Calls With Your Team
You have been tasked with boosting your agency’s insurance customer retention. You look around for […]
[PODCAST] How and Why Renewal Review Calls Will Fail
Here is the reality. How you launch renewal review calls with your team is just […]
[BANTERPODCAST] Build Rapport and Boost Retention with Renewal Calls
Making the calls First let’s discuss voice. Use a customer service voice, NOT a mom/dad […]
