How would it affect your insurance agency if you had higher customer retention? How would […]
[PODCAST] Regroup As A Leader In A Hard Market
Communicate the vision clearly and consistently Many of us believe our team understands our vision, […]
[BANTER PODCAST] Anatomy of a Great Renewal Review Call
When you think about calling every customer once per year for an annual review you […]
Retention Strategies: Anatomy of A Great Renewal Review Call
Let’s get this out of the way – this market is crazy and your agency […]
[PODCAST] 9 Steps Meaningful Renewal Review Call
For some people getting started on making renewal calls can be perplexing! What do we […]
[BANTER PODCAST] Two Agencies Share Renewal Review Success
There is no magic bullet or secret sauce to launching renewal review calls to boost […]
Customer Retention: Launching Renewal Review Calls With Your Team
You have been tasked with boosting your agency’s insurance customer retention. You look around for […]
[PODCAST] How and Why Renewal Review Calls Will Fail
Here is the reality. How you launch renewal review calls with your team is just […]
[BANTERPODCAST] Build Rapport and Boost Retention with Renewal Calls
Making the calls First let’s discuss voice. Use a customer service voice, NOT a mom/dad […]
Customer Retention Strategy In the Insurance Industry: How To Set Up Renewal Reviews
There are many customer retention strategies that can be applied when implementing a renewal […]
[PODCAST] Scripts For Renewal Calls With Clients
There are so many customer retention strategies that we can use to get to a […]
[BANTERPODCAST] Avoid Panic with Clients
Don’t Panic. If your team is like most teams across the country, they immediately […]
