Is there anything that agency owners hate more than hiring new people???
Maybe firing the bad one? Hiring literally stops most agencies dead in their tracks. You have to post an ad, sift through hundreds of unqualified resumes, interview and then really hope you made a good choice. Due to all of these daunting tasks, I find many agency owners just keep under performing staff. Neither are a great solution to your agency’s problems.
People are your biggest investment every month, yet time and time again I work with agencies who don’t have the right people. Let me break this down for you… The right people make things easy. They want to problem solve, help grow the agency and they are teachable and have great attitudes. The wrong people make things hard on you and your executive team. They want to find problems, do only what they perceive to be important, resist change and spread bad attitudes like pink eye in a second grade class room. Due to the fear of the unknown, we keep these people because well hiring sucks. After you hire them you have to train them… and who has time for that? Well YOU do!
When you let go of the people who aren’t here to help your agency thrive you find much more time in your day to focus on productive activities. Here is the other thing, you will hire the wrong person from time to time. I most certainly have… its ok. That doesn’t mean you keep the wrong people at your agency. It means you learn, you get better at hiring and you find the right person. Hiring is not meant to be easy but it’s worth it!
Check out my next blog on how to effectively relocate someone outside of your agency aka making the tough decision to let someone go. If you need help training, recruiting and identifying who are your A Players that’s why we are here!
