Master Your Mindset & Reduce Stress with Our 4-Part Live Virtual Training Series
COOL, CALM, COVERED: MASTERING INSURANCE JOB STRESS
4 Part Live Virtual Trainings To Manage Insurance Stress
What You’ll Gain:
✅ Proven stress-reducing strategies to help you stay focused and in control
✅ Customer service techniques that create smooth, efficient client interactions
✅ Tools to eliminate drama and cultivate a positive, drama-free workplace
✅ Mindset shifts that help you focus on what you can control and let go of the rest
WHAT THEY SAY
SCHEDULE
Training Schedule:
📅 The Stress Solution: 10 Philosophies for a Calmer You – 5/13 @ 2PM EST
Discover 10 powerful philosophies to help you manage stress, stay calm under pressure, and boost productivity in a demanding insurance environment.
📅 Customer Care, Not Chaos: Managing Customer Interactions – 5/20 @ 2PM EST
Master the art of client communication, boundary setting, and handling tough conversations while maintaining efficiency and professionalism.
📅 No Drama Llama: Reducing Workplace Drama – 5/28 @ 2PM EST
Say goodbye to office drama! Learn how to avoid unnecessary conflicts, keep a cool head, and create a drama-free work culture that enhances teamwork and productivity.
📅 Control the Controllable: Building a Resilient Mindset – 6/3 @ 2PM EST
Shift your mindset and focus on what you can control while letting go of stressors outside of your influence—helping you stay strong, focused, and resilient in any situation.
Cool, Calm, Covered: Mastering Insurance Job Stress
4 PART LIVE VIRTUAL TRAININGS
$295
Learn the tools you need to control your day!
- 4 Part Webinar Series
- Post Session Recordings
- How to Stay Calm Desk Graphic
COOL, CALM & COVERED
mastering insurance job stress
May 13th: 2pm EST
THE STRESS SOLUTION
10 Solutions For a Calmer You
✅ Stop Caring More About Clients’ Insurance Than They Do
Set boundaries, enforce agency standards, and move on from clients who don’t prioritize their policies.
✅ Let Consequences Teach Clients Responsibility
Avoid over-servicing and let clients experience the natural outcomes of non-payment, policy lapses, and underwriting requirements.
✅ Master Your Mindset: Control Your Attitude & Response
Adopt a solution-focused approach, stay calm under pressure, and prevent client frustrations from affecting your day.
✅ Work Like an ER Nurse—Not a Deli Counter
Prioritize urgent client needs effectively rather than working on a first-come, first-served basis.
✅ Embrace First-Call Resolution to Limit Follow-Ups
Complete client requests on the first call, document accurately, and free up time for high-value tasks.
💡 Bonus Insights: Learn the “No Drama Llama” approach to avoiding workplace drama and “Eat the Frog” to tackle your toughest tasks first!
🎯 Ready to regain control of your workload and stress levels?
Register now and start working with less frustration and more focus!
May 20th: 2pm EST
CUSTOMER CARE NOT CHAOS
Customer Care, Not Chaos: Mastering Client Interactions for a Smoother Workflow
🚀 Are you constantly juggling client demands, feeling overwhelmed, or dealing with frustrated customers? It’s time to take control and transform your approach to customer interactions! Join us for this insightful webinar where we’ll break down strategies to create a seamless, stress-free client experience—without the chaos.
What You’ll Learn:
✅ Set Clear Expectations & Control the Conversation
Guide client interactions with professionalism and confidence—so they trust your expertise and follow your process.
✅ Turn Frustrated Clients Into Loyal Customers
Learn how to de-escalate tense situations, provide proactive solutions, and shift difficult conversations into positive outcomes.
✅ Eliminate Unnecessary Back-and-Forth
Reduce inefficiencies with First-Call Resolution, structured follow-ups, and better client education to save time and prevent confusion.
✅ Use Agency Standards to Deliver Consistency
Ensure every client receives the same exceptional service by following clear, structured processes that keep your agency running smoothly.
✅ Maintain Control—Without Taking on Clients’ Problems
Stop playing the hero for every client issue! Instead, focus on delivering solutions while setting boundaries that reduce stress and unnecessary work.
🎯 Say goodbye to client chaos and hello to controlled, confident customer care!
May 28th @ 2pm EST
NO DRAMA LLAMA: REDUCING WORKPLACE DRAMA
No Drama Llama: Reducing Workplace Drama & Creating a Positive Agency Culture
🚀 Is workplace drama draining your team’s energy and slowing down productivity? Whether it’s client conflicts, office gossip, or internal tension, unnecessary drama derails focus, wastes time, and creates stress for everyone. It’s time to take control! Join us for this game-changing webinar where we’ll equip you with the tools to eliminate workplace drama, build a positive culture, and keep your agency running smoothly.
What You’ll Learn:
✅ Stop Letting Drama Distract You from Productivity
Learn how to keep emotions in check, stay professional, and focus on solutions instead of conflict.
✅ How to Handle Difficult Clients Without Getting Pulled In
Master techniques to de-escalate tense situations, guide clients toward solutions, and avoid unnecessary back-and-forth.
✅ Foster a Workplace Culture of Teamwork, Not Tension
Encourage clear communication, accountability, and collaboration so everyone stays aligned and drama-free.
✅ Lead by Example & Set Boundaries
Understand the role of attitude and leadership in shaping a drama-free environment and how to redirect negativity into productivity.
✅ The Power of the No Drama Llama Mindset
Embrace a calm, composed, and outcome-focused approach to workplace challenges—so you can stay in control and stress less!
💡 Bonus Insights: Learn how “Working Within Your Role” and “First-Call Resolution” eliminate inefficiencies and reduce frustration within your agency.
🎯 Take back your energy, eliminate drama, and create a positive, productive work environment!
June 3rd @ 2pm EST
CONTROL THE CONTROLLABLE
Control the Controllable: Building a Resilient Mindset
🚀 Feeling overwhelmed by constant industry changes? Non-renewals, rising rates, demanding clients, and shifting market conditions can make every day feel unpredictable. But here’s the good news—you don’t have to control everything to stay ahead. The key to success is focusing on what you can control and letting go of what you can’t.
Join us for this game-changing webinar where we’ll help you reframe challenges, develop resilience, and take control of your mindset—so you can work smarter, stay calm, and thrive in today’s insurance landscape.
What You’ll Learn:
✅ Master the Art of Letting Go
Stop stressing over things you can’t change—focus your energy where it truly makes an impact.
✅ Turn Frustration into Focus
Learn how to respond instead of react so you stay in control, no matter how chaotic things get.
✅ Proven Strategies for Resilience & Adaptability
Develop mental toughness so you can handle industry challenges, high workloads, and difficult clients with ease.
✅ Prioritization & Stress Management Techniques
Cut through the noise with strategies to stay focused, eliminate distractions, and manage stress effectively.
✅ Build a Solutions-First Mindset
Shift your perspective to find opportunities in every challenge—so you can move forward with confidence.
💡 Bonus Takeaways: Get actionable insights on time-blocking, boundary setting, and mindset shifts that will transform how you approach your work.
🎯 It’s time to stop feeling stuck and start taking control of your day, your energy, and your success.
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If your agency needs a hug, cheerleader, or accountability partner, that’s what we do.
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